Data Deletion

In the app, open Account and choose to delete your account. In the mobile apps the same control is on the Account tab. You do not need to email us or wait for a reply.

Deletion is not instant, on purpose. Your account is marked for deletion, you are signed out immediately, and it is removed permanently within 30 days.

Signing back in before permanent deletion cancels the deletion request. It does not recreate files you separately deleted or reverse a subscription cancellation.

We send an email when a deletion is requested, so an accidental tap — or someone else using your device — cannot silently destroy your work.

After permanent deletion we cannot restore your account through the product. Limited backup and legally required retention are described below.

Your account and profile, your projects and chat history with the producer, every audio file you uploaded or generated, your stems, renders and exports, and your usage records.

Transaction records, for as long as tax and accounting law requires us to hold them. These are records of payments, not of your music.

If you subscribed through Apple or Google, the subscription itself lives with them. Deleting your dhun account does not cancel it — cancel it in the store as well, or you will keep being charged for an account that no longer exists.

Backups are retained on a rolling schedule and are overwritten in the ordinary course. Deleted data can persist in a backup for a short period after the account is gone; it is not accessible in the product and is not used for anything.

You can delete a file or project without deleting your account. Export anything you want to keep first. Archiving a conversation only hides it from the active list; deleting a conversation removes its transcript, while project files remain until separately deleted.

Email support@dhun.io from the address on the account and ask us to delete it. We may need to verify that it is yours before we act — that check protects you, not us.